Enabling location tracking/GPS on your mobile phone

Mobile phone location tracking/GPS services are important, especially for Technicians out in the field, in order to allow Dispatchers and Customers to see their real-time location.

If not enabled already, the mobile app asks you to turn on location services when you open it by going to your phone's Settings.

Android iOS

You will then be taken directly to the location services settings of your phone, which will look something like this, depending on what type of phone you have.

Android iOS

Tapping on the Off toggle will turn on the location services, after which you can tap the back button to return to the Dispatch mobile app.

Still need help? Contact Contact