Integrated Payment Processing

Dispatch supports the below processing gateways which will enable field Technicians to take payments directly and immediately from customers.

Each payment gateway is set up differently so the information we'll need from your specific gateway account varies. Please find the Gateway you're currently using or wish to use below and follow the instructions to finding the proper credentials.

NOTE: Once you've acquired your gateway credentials, please email support@dispatch.me to complete the activation process by providing the details mentioned below for your desired gateway.

Article Sections

  1. Dispatch Payments with Stax
  2. Stripe
  3. Authorize.Net

Dispatch Payments with Stax [Preferred]

Supports Credit Cards and Debit Cards 

No upfront setup fees, no monthly fees for payment processing paid directly to Dispatch, and competitive transaction rates.

  • Integrated with Dispatch
  • Transparent transaction pricing:
    • 2.9% of volume + 30¢ for Visa, Mastercard, and Discover
      3.5% of volume + 30¢ for American Express
  • Access a frustration-free enrollment process
  • Offer flexible payment methods and accept credit card payments through the Customer Portal, mobile apps, or desktop application
  • Analyze business performance with integrated reporting
  • Save customer credit card information on file (Within the Stax portal. Credit cards cannot be stored in your Dispatch account)
  • Analyze your statements to understand your true cost of processing today
  • Automatically update invalid cards for $10/month + 40¢ per successful update (opt-out available)
  • $10/month PCI Compliance Fee to ensure your account is kept up to date with security standards

Registration is open.

While in our web platform, check for a 'Sign Up Today' button under Payment Methods while viewing 'Customer Billing > Settings'. 

If you do not see this, please contact support@dispatch.me

See it in action, below! 

Please note: Video does not contain audio.

Stripe

Supports Credit Cards and Debit Cards

Required Credentials: 

  1. "Secret API Key"
For Stripe integration setup we'll need your " Secret API Key". Your API keys are located in your stripe account settings.
If you do not see your API keys, this means that you have either Read & Write or Read Only access, and are not an administrator for the account.
You will need to get in touch with the administrator of your account for the API keys or to request that they make you an administrator in the account's  team settings.       

Authorize.Net 

Supports Credit Cards, Debit Cards, ACH, eChecks

Required Credentials: 

  1. "API Login ID"
  2. "Transaction Key"
To obtain the API Login ID and Transaction Key:
  1. Log into your Merchant Interface at https://account.authorize.net
  2. Click Account from the main toolbar
  3. Click Settings in the main left side menu
  4. Click API Login ID and Transaction Key in the Security Settings section
  5. Under Create New Transaction Key, enter your Secret Answer
  6. Note: When obtaining a new Transaction Key, you may choose to disable the old Transaction Key by clicking the box titled, Disable Old Transaction Key(s). You may want to do this if you suspect your previous Transaction Key is being used fraudulently
  7. Click Submit
If the Disable Old Transaction Key(s) box is not checked, the old transaction key will automatically expire in 24 hours. When the box is checked, the transaction key expires immediately.
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