Updating your mobile app

In this article we'll cover updating the Dispatch mobile app. Occasionally, a new version of Dispatch will be released and will replace certain code from previous versions. When this occurs it is very important to make sure you have the newest version of the Dispatch mobile app to ensure that the version you currently have installed is up to date and accurate, and most of all not containing old, problematic code. 

Article Sections

  1. Checking Current App Version
  2. iOS App
  3. Android App
  4. In-App Reload

Checking App Version

Current Versions

Dispatch Manager: 

iPhones: 1.40.6
Android: 1.40.6

Dispatch Field:

iPhones: 1.30.9
Android: 1.30.9

First thing's first, before updating, double check which version of the app you already have installed. To do this select Menu from the options at the bottom of the screen. 


You'll then see a screen that looks like this:


Click App Version to see which version of the app is currently installed. 


iOS App

To update your mobile app on an iOS device is fairly straight forward. Start by opening the App Store from your home screen. At the bottom of the screen in the right corner you should see a section labelled Updates. 


Under the Pending Updates section you should see the Dispatch app if you have not yet updated. If you do, Click the word Update. 


Once the app is finished install the update, you'll see the option to open the app.

When you open the app, head to Menu > App Version and double check that the update replaced your previous version.



Android App

To update your Android mobile app open the Google Play Store and from the menu on the left, select My Games and Apps.

If your Dispatch app is outdated, you'll see it show up under your Updates header. Click the Dispatch app. You'll see a couple of options: Update and Uninstall. 


Click Update. Once updated, you'll see a screen like this one that allows you to reopen the app. 


In-App Reload

Occassionally you'll be prompted to Update the app while you're currently working in it. These are smaller updates, usually related to fixing small bugs or errors, called "Hot Reloads". You'll see a notification like this one below. Simply click Update let the app restart itself and these updates should take effect. 

Almost always, "Hot Reloads" will have no affect on your "App Version". 

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