Updating your mobile app

In this article, we'll cover updating the Dispatch mobile app. Occasionally, a new version of Dispatch will be released and will replace certain code from previous versions. When this occurs it is very important to make sure you have the newest version of the Dispatch mobile app installed on your device. This ensure that the version you currently have is up to date and accurate, and includes all of the latest improvements and features.

Article Sections

  1. Checking Current App Version
  2. iOS App
  3. Android App
  4. Release Notes

Checking App Version

Dispatch Manager:

iPhones: v5.6.0
Android (minimum Android OS version 7.1.1): v5.6.0

Dispatch Field

iPhones: v5.6.0
Android (minimum Android OS version 7.1.1): v5.6.0

First thing's first, before updating, double-check which version of the app you already have installed. To do this select Settings from the options at the bottom of the screen. Next Select Help and this will show you the current App Version that you are on.

Please note: Android devices must have Android version 7.1.1 or higher installed in order to update their Dispatch mobile application to version 4.7.1 (released in February 2022) or any subsequent updates. 

iOS App

To update your mobile app on an iOS device is fairly straightforward. Start by opening the App Store from your home screen. At the top right of your screen select your profile. Refresh this page to see any available updates for your installed apps. 

Under the Updates Available section, you should see the Dispatch app if you have not yet updated it. If you do, click the word Update.

Android App

To update your Android mobile app open the Google Play Store and from the menu on the left, select My Games and Apps. If your Dispatch app is outdated, you'll see it show up under your Updates header. Click the Dispatch app. You'll see a couple of options: Update and Uninstall. 

Click Update. Once updated, you'll see a screen like this one that allows you to reopen the app.

Release Notes

Check out Dispatch release notes for info on any recent releases and features!

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