Supported web browsers and mobile platforms

We want you to have the best experience when working through Dispatch, make sure your browser and mobile device are up to date! Below are the minimum versions of Operating Systems (OS), Browsers and devices that are supported.

Mobile App

Phones 

iOS phones (iPhone) and Android phones (Samsung Galaxy, LG, HTC, Motorola, etc.) are all supported devices. The experience is nearly identical between both operating systems. The minimum required OS versions for both iOS and Android are below:

Apple iOS - version 13.4.1 (and 2 versions back)

Google Android - version 10 (and 2 versions back)

If you want to check your software version on an iPhone, locate the Settings icon on your phone's main screen, and tap it. Scroll to find the option that says General, select that and find the option that says About. On this page, you will see a section title Version.

For Android Devices, open the phone's App Drawer or Menu to view your apps. Locate the Settings icon on your phone's main screen, and tap it. Scroll to find the option that says General. (Depending on your device, there may be a "General" tab toward the top of your screen that you can get to by swiping left or right.) Find and tap About Phone or About Device. You'll find the Android Version under Software.

Other smartphone platforms/phones such as Windows Phones, Amazon Fire, or Blackberry are NOT supported and do not have a Dispatch mobile app.

Tablets

Using the mobile apps on an Android or iOS tablet such as an iPad or Galaxy Tab may work for many actions, but these devices are not officially supported by Dispatch at this time. Anecdotally, some customers have downloaded the mobile app and used it on their devices; however, you may encounter performance issues and other unanticipated difficulties with which our Customer Success team will not be able to assist you.

Web Application

Dispatch is accessible from just about any browser on any device. However, because of browser/device inconsistencies, it can be near impossible to ensure ideal performance across the entire range of possibilities. Below are the officially supported browsers and versions, along with links to download the newest version of each:

We officially support the following browsers:

  • Google Chrome version 81.0 (and 2 versions back) (Download Here)
  • Mozilla Firefox version 76.0 (and 2 versions back) (Download Here)
  • Apple Safari version 13.1 (and 2 versions back) (Download Here)

We unofficially support the following browsers: 

Important: Do you use Internet Explorer? Microsoft's support of IE officially ended on January 31st, 2020. We recommend discontinuing use of IE, and upgrading to Microsoft Edge browser as needed. More details found at https://support.microsoft.com/en-us/help/17454/lifecycle-faq-internet-explorer

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.