January 27th - Web App :: Support Changes, Schedule Page Options

We've improved the way you can get support. Articles, chat, and even reading about product releases within one interface.

New

  • Access to "live chat" with a support Specialist during the weekday.
  • Search Help Articles without leaving the Dispatch application.
  • Check on the status of your support request without leaving the Dispatch application.
  • Active access to view the status of our application, whether we're experiencing widespread issues or any form of an outage.

Updates

  • View customer Home and Billing Addresses independently of one another.

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